When Will My Order Ship?
Items are normally received within 7 to 10 days after the order is placed. When your order has shipped, the primary contact will receive an email with the shipment tracking number. Orders may ship in multiple packages, in which case multiple tracking emails will be received.
Peak seasons sometimes cause a short delay in order shipment. Please feel free to contact [email protected] if you would like to inquire about your shipment.
Please inform your LocoRobo contact if you have a shipping deadline.
Where is My Order?
Items will typically arrive within 7 to 10 days after receiving your order. When your order has shipped, the primary contact will receive an email with the shipment tracking number. Orders may ship in multiple packages, in which case multiple tracking emails will be received.
Peak seasons sometimes cause a short delay in order shipment. Please feel free to contact [email protected] if you would like to inquire about your shipment.
Problems With My Order
Order Is Delayed
Please feel free to contact [email protected] to inquire about shipping updates.
After Delivery
Upon receiving your order, kindly give its contents a thorough look. Tiny items might nestle at the base of the package. If anything seems amiss, don't hesitate to reach out to us. We're eager to ensure everything is perfect for you right away!
Items Damaged In Shipment
Please contact [email protected] with a brief description and photos of the outer boxes as well as damaged items. Our support team will respond with the best course of action to get you on track.